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Would you like to proactively identify the factors within your practice which affect team morale, well-being and culture, but aren’t sure where to start?

Do you wish you could have a conversation with each staff member where they would be open about how they thrive and what causes them stress in order to maximise the effectiveness of your team and reduce stressors that can impact performance?

Running a culture survey helps you to identify what is happening in your practice, giving you a structured approach to help the team focus and celebrate what is good whilst also being aware of the challenges.

What is a culture survey?

In veterinary practice, the management of workplace stress and wellbeing is critical to ensuring the smooth running of the practice and the performance of the team. Everyone is potentially at risk from work-related stress; it can affect anyone, at any level within the practice.

Undertaking a workplace culture survey enables you to identify areas in the workplace where there is a potential risk of stress and minimise these risks to you and your team.

Following the completion of an online questionnaire by members of your team, we will generate a report which gives you results based on the six stress management standards:

Demand Includes areas such as workload, work patterns and the work environment.

Control How much say the team members have in the way they do their work.

Support This includes the encouragement, sponsorship and resources provided by the organisation, line management and colleagues.

Relationships Identifying positive working and ways to avoid conflict and dealing with unacceptable behaviour.

Role Understanding of own role within the practice and whether the managers ensure no conflicting roles.

Change How organisational change (large or small) is managed and communicated in the practice.

We appreciate that asking your employees for their honest views can feel like a daunting exercise! You are not alone and we will be there to support you in the process. Running a culture survey is the first step to open and honest communication, and encourages a focus on areas of success as well as areas for improvement.

Benefits to your team

  • Demonstrate good practice through a step by step risk assessment approach
  • Allow assessment of the current situation
  • Promote active discussion and conversations between different teams, management and employees
  • Provides focus on the underlying causes and their prevention.

How does it work?

We will take some details about the make-up of the practice teams, including branches, types of roles and number of people in each team. You will then receive a link to a bespoke practice culture survey for the practice from VDS Training together with guidance on completing the survey within the practice.

VDS Training will monitor the responses received to your practice culture survey and will update you after around 10 days after the initial circulation so you can remind your team if necessary.

Once all staff have completed the survey, VDS Training will analyse the responses and create a report for you. A VDS Training Consultant will then have a 20-minute telephone consultation with you to discuss the results and identify the next steps for your practice.

What is the cost?

The cost of the survey is £75 + VAT per report. This includes your survey and analysis, a copy of your Practice Culture Survey, a 20 minute consultation with one of our team and a second report providing you with bespoke suggested questions based on your survey results to help facilitate the discussions with your colleagues to identify the next steps.