Quality Improvement Toolkit

• Are you curious about Quality Improvement (QI), but not sure where to start or what it really entails?
• Are you concerned that your practice's processes may not be as efficient and safe as they could be?
• Have you experienced a near miss or an adverse event and want to know how you can prevent it reoccurring?

Our NEW Quality Improvement Toolkit, created by Dr Freya Rooke, is a comprehensive introduction to quality improvement theory and methods. Starting out with the theory and historic use of QI methods, we’ll move through to detail key QI methods to be used in both the planning and execution of a veterinary QI project, and cover considerations that need to be made when implementing a project in practice. 

Find out how these methods and processes can help make your practice more efficient, safer and keep your finger on the pulse of the care being delivered by your team.

Is this course for me?

Whether you are a clinical or non-clinical team member in your practice you are of vital importance when implementing QI. This course has been expertly crafted to meet the needs of every role within a veterinary setting. If you're passionate about delivering the highest standards of care, improving processes, and fostering a culture of excellence, then yes, this course is for you!

What will I learn?

By the end of the interactive online course, you’ll have a greater understanding and knowledge of the following:

• QI History and Methods: Explore the concept and history of QI methods, understanding their application in veterinary practice.
• Contributing Factors: Learn how to use the fishbone diagram as a QI assessment and planning tool in practice.
• Key Driver Diagrams: Become comfortable using key driver diagrams to plan and execute QI projects in your practice.
• Plan, Do, Study, Act: Learn the process of creating and following a Plan, Do, Study, Act (PDSA) cycle as part of a QI project in a veterinary setting.
• Effective Checklist Use: Further develop your knowledge on the use of checklists in veterinary medicine and appreciate their varied applications.
• QI Barriers and Pitfalls: Discuss potential pitfalls and barriers to implementing QI projects within veterinary healthcare, and learn how to approach and overcome these.

What can I expect?

Prepare for a programme that includes:

• Online modular course with videos and practical exercises to take back to practice
• 6 hours CPD - 1 hour per module
• Access for 3 months 
• Examples of how to apply the theory in a veterinary setting.