Are you passionate about elevating the efficiency and quality of care delivery but need structured support?
Are you looking for an approach that will drive quality improvement in your practice?
Are you struggling to lead positive change and keep your team engaged with continuous improvement of the care they deliver?
Our NEW programme, VetImprove, is here to help. It’s a four-step coaching-based programme which guides you through identifying, planning, implementing, and sustaining positive changes in practice. It’s designed to empower veterinary team members like you to lead quality improvement, building a culture of continuous learning within your team.
Designed and led by experience trainers, based on PhD research into veterinary patient safety, team communication and quality improvement, and informed by insights from VDS claims and VetSafe data, the programme focuses on real behavioural change and delivering sustained results. Connect with a community of leaders in quality improvement as your work with peers through this 5-month programme in a supportive, collaborative environment.
Is this programme for me?
If you're a veterinary team member aspiring to lead positive change in your practice, this programme is tailored for you. Whether your focus is on enhancing clinical care, improving client services, or strengthening team dynamics, VetImprove is your pathway to becoming a change-making leader.
What will I learn?
Over the 5-month programme, you’ll master the following:
QI Tools and Techniques: Develop the skills to identify, plan, and implement quality improvement projects, gaining practical insights into driving positive change in your practice.
Relationship Building and Culture Change: Cultivate the essential interpersonal skills needed to navigate the human side of practice, ensuring that change is not only effective but embraced by your team.
Systems-Thinking Fundamentals: Grasp the core concepts of systems-thinking, understanding and monitoring how systems perform to drive overall improvement in your practice.
Design for Systems Improvement: Utilise the SEIPS framework to design and implement effective interventions, mapping people processes, and planning actions and tasks for sustainable change.
Leadership for QI: Gain insights into psychological safety, inclusive leadership behaviours, and their connection to improvement work. Use stakeholder matrices to plan communication and relationship activities, fostering a collaborative approach to change.
What can I expect?
Prepare for a dynamic 5-month programme that includes:
Blended Online Learning: Engage in self-led learning with videos and exercises through our online platform, complemented by live group coaching sessions.
Small Cohorts: Join a supportive community of 15-20 peers, maximising peer support and the development of a network of improvement leaders.
Practical Application: Expect improvements in the efficiency and quality of care delivery, teamwork, and communication within your practice.
Personal Growth: Build skills and confidence, increasing self-efficacy and job satisfaction.
Organisational Impact: Witness positive outcomes for your practice, including increased business efficiency, engaged teams, and a culture of continuous learning and improvement.
Expert Guidance: Benefit from a programme designed and delivered by experienced trainers with PhDs in veterinary patient safety, team communication, and quality improvement. Gain insights from VDS claims and VetSafe data, ensuring a practical and effective approach to addressing challenges.
Behavioural Change Focus: We’ll go beyond delivering information; we focus on supporting behavioural change, ensuring that you not only acquire knowledge but also apply it in a way that transforms your practice.
Interactive Sessions: Participate in regular 1-hour coaching sessions covering each phase of the programme, facilitating hands-on learning and practical application.
25 hours CPD – 7 x 1-hour coaching sessions plus online modules and self-led learning
Dates
Coaching sessions will take place 9am - 10am, on the following dates:
Dr Freya Rooke
Carolyne Crowe
Kirsty Sturman