seminars and workshops

VDS Offices, Wednesday 29 January 2025

Would you like to improve team wellbeing and make your practice run more effectively? Our NEW course combines insights from the forefront of veterinary patient safety research with expertise in neuroscience and human psychology to help you optimise practice systems and move away from individual blame.

VDS Offices, Thursday 6 February 2025

Starting out as a veterinary professional brings new challenges, from handling workplace pressure to managing difficult conversations and maintaining balance in your life. The NEW Vet Graduate Essentials training day is designed to equip you with the skills and strategies you need to thrive in practice.

Virtual Workshop, Tuesday 11 February 2025

We all want the best possible outcomes for our patients and want to work with our clients to achieve these. But all too often, money becomes the ‘pain point’ in practice. This interactive workshop will work through some of the common challenges involved in financial discussions in practice.

Virtual Workshop, Wednesday 12 February 2025

Working in a client care or receptionist role within a veterinary team involves juggling multiple tasks under pressure. In two 3-hour online workshops, you'll explore tools and skills to help manage your day more effectively, plus how to communicate the benefits of plans and prioritisation to the your team.

Virtual Workshop, Tuesday 18 February 2025

Dive into the art of decision-making in veterinary practice, and explore the factors that influence our choice when it comes to patient care. Whether you're a seasoned vet or just starting your career, this course is designed to enhance your skills and enable to to foster collaborative decision-making with your clients, leading to improved outcomes and fewer complaints.

Virtual Workshop, Tuesday 25 February 2025

What is QI and how can it help in practice? Discover methods and processes to help make your practice more efficient, safer and keep your finger on the pulse, and make you and your team feel empowered to analyse practices and protocols used everyday, to deliver better veterinary care.

Doubletree by Hilton Cadbury House, Tuesday 4 March 2025

A comprehensive and practical face-to-face workshop to help you identify and overcome your personal and professional stressors, build resilience and cope better with the pressures you face.

Nailcote Hall Hotel, Wednesday 12 March 2025

Becoming a leader or a manager presents its own unique set of challenges in the veterinary profession and sometimes requires us to wear several hats.

Virtual Workshop, Wednesday 19 March 2025

Gain the skills to effectively handle complaints, boost your confidence, and leave with practical tools for real-world application. Our experienced actor role-players will help you recreate challenging situations, whether it’s a complaint about money, yourself or a colleague. Receive valuable feedback from simulated clients as you acquire and refine essential skills.

Virtual Workshop, Wednesday 26 March 2025

This 2-hour refresher, with vet and Training Consultant Ruth Serlin, is designed to help you revitalise your approach to consultations, giving you techniques and strategies to help improve the overall quality of your consultations so you can provide the highest level of care for your patients and their owners.

Virtual Workshop, Tuesday 8 April 2025

In this interactive online Workshop learn to identify the factors that lead to time overruns and discover practical tools to manage your time more effectively, ensuring a smoother, more productive workday.

Virtual Workshop, Tuesday 10 June 2025

A practical workshop which will give you tools to prioritise your time effectively and stay in control, allowing you to maximise your potential and tackle the challenges you face.