Christine Magrath
August 2019
Join VDS Trainer Christine Magrath, along with client and vet actors Catherine and Alan, as they work through a financial complaint scenario. This is a recording of a live webinar recorded on 8th August 2019.
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Carolyne Crowe & Penny Barker
July 2019
Carolyne Crowe and Penny Barker from VDS Training present this webinar on "The Challenge of Change". This is a recording of a live webinar, broadcast on 10 July 2019.
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Penny Barker
June 2019
VDS Training Advisor Penny Barker presents this webinar on "Inspiring Yourself and Others". This is a recording of a live webinar, broadcast on 12 June 2019.
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Carolyne Crowe
May 2019
VDS Training Consultant Carolyne Crowe, together with Brian Faulkner from SPVS, presents this webinar on "Grad to Great". This is a recording of a live webinar, broadcast on 09 May 2019.
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Christine Magrath
April 2019
VDS Training consultant Christine Magrath, together with role playing actor Beverley Dean, presents this webinar on "Challenging Consultations: The 7 Deadly Sins". This is a recording of a live webinar, broadcast on 10 April 2019.
Christine Magrath
March 2019
VDS Training consultant Christine Magrath, together with roleplaying actor Alan Orme, presents this webinar on "The Science of Communication; Cooling Down the Complainant". This is a recording of a live webinar, broadcast on 20 March 2019.
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