Riding the 2020 Rollercoaster: A Reflective Roundup

At VDS training, our journey like many others, was one of adapting, being flexible and remaining proactive and positive in an ever-changing, challenging situation. In addition to the rapidly increasing need for resilience tools to support the veterinary sector, we too were needing to reach for our resilience in our own tool boxes!

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A 2020 Christmas: A Challenge or a Change?

2020 has been a journey of change, adaption, adoption and, quite frankly, for many, stressful. This year, although there will still be changes to accommodate and the scenes will be different to those we are familiar with, we still have the opportunity to reflect, and most importantly plan what and how we’d like to end the year within the parameters we are bound by.

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Buying yourself time by making time to review

A current, commonly raised topic coming through from the profession is the increased time pressures those in practice are facing, particularly around consultations. When asked what the biggest stressors are in practice, time pressures are often the number one answer. Whilst this has always been a key pressure in practice, in many cases time constraints have been intensified by additional or increased factors.

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Building your Leadership Toolkit

The launch of our NEW ‘The Confident Vet Nurse’ programme has got us thinking about confidence, specifically what it is and how we develop it. After mulling this over some more, it appeared many of our thoughts link back to leadership, whether that’s self-leadership or leading others. All too often nurses find themselves navigating a journey of development where they find themselves in leadership roles having little opportunity for training or development of the skills required to be a great leader. Here are a few top tips to help you build your leadership toolkit from the ground up...

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The Blame Game

Recently, more than ever, veterinary teams have had to work under additional and uncharted pressures, and working under these increased or extended periods of stress can have a negative impact on the culture and environment you work in – if you let it. Culture naturally evolves and changes and so it is something which needs to be monitored and fine-tuned on a regular basis. Many factors contribute towards culture, and achieving one of proactivity, positivity and teamwork, and one which nurtures a no-blame culture, can be crucial to an efficient, effective practice.

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Dealing Effectively with Angry Clients

When approached by, or directed to, a client who is angry what is your initial reaction? Are you already internally reacting, quickly forming assumptions, and preparing for battle? How are you arriving? Taking 5 minutes to prepare and move your mindset from emotional and reactive to calm and logical will enable you bring the client down the emotion scale.

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