Tips For.. Dealing with Difficult Clients

Having to deal with a difficult client can affect the way you feel at the end of the day. But, what do we mean by ‘difficult’ client?

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Tips For... Developing an Assertive Approach

Do you often try to keep others happy rather than putting yourself first, and then find you regret it? Do you find yourself saying ‘yes’ when you really wanted to say ‘no’?

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Congratulations to the winners of the AVS EMS Awards!

AVS and VDS Training are delighted to announce the winners of the inaugural AVS EMS Awards.

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Tips For... Developing a Resilient Approach

Resilience can be defined as our ability to move forward while coping with the pressures placed upon us.

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Tips For... Personal Leadership

Leadership is important. Both the Vet Futures project and the Veterinary Defence Society (VDS) have identified developing the next generation of exceptional leaders as fundamental to success and wellbeing in the veterinary profession.

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Tips For... Setting Achievable Goals

Goals give us a sense of direction and purpose. They provide us with a vision and the motivation to achieve more than we ever thought possible...

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